If you are in mobile auto detailing business then you probably are wondering how to get more sales and how to do sales in the parking lots with people walking up to your vehicle while you are working on another car. One thing you should always do when you see someone approaching your work truck is to ask them about four car links away; Am blocking you would like me to move; if you are then you can move and they will remember that you respected their time. If they say no I'm interested in your services. Then you have plenty of time to look the person over and pull out a business card or flier to give to them as they approach. Consider that great customer service as you are also once again showing them that you respect their time. After all as a mobile auto detailer you are in fact saving them time from having to wash and detail their car themselves. When scheduling an auto detailing appointment you should ask them; What time is good for you? You might also show them your appointment book and suggest a couple of times. Be sure to answer all of their questions and even offer to look at their car if they have a question about their particular part on the paint or a scratch mark or something that is bothering them. Parking lot sales while on the job are the fastest way to grow your business. I hope you will consider all this in 2006. |
